From time to time, you might encounter a problem or an issue over the weekend, but can only wait until Monday, the first working day, to get any form of live support for help. This is also true for us at Infinity Air, as our staff is only human, and our call center and live support (Whatsapp) operates from 9am to 6pm on weekdays, and do not operate on weekends or public holidays. However, we can also understand the frustration of customers who experience air-conditioning problems on weekends when no expert is available to assist them.


Therefore, this article would recommend using the latest revolutionary AI, ChatGPT, to get basic troubleshooting tips that can help you fix the issue temporarily until our experts can help you on Monday, or the first working day.


What is ChatGPT?

ChatGPT is an AI-powered chatbot that is available 24/7 to provide answers to a wide range of questions. It uses natural language processing technology to understand your queries and provide accurate responses in real-time. Therefore, you can easily access ChatGPT from your smartphone or computer at any time of the day or night, and get instant solutions to your air-conditioning problems. Simply visit and register or log in with your Google/Microsoft account to gain free access.





ChatGPT Basic Troubleshooting

Here are some basic troubleshooting tips that ChatGPT can provide for common air-conditioning issues:


Air conditioner not turning on: Check if the thermostat is set to cool and the temperature is set lower than the current room temperature. Also, make sure the circuit breaker for the air conditioner is not tripped.


Aircon not cold (weak airflow): Check if the air filter is clogged and needs cleaning. Also, check if the air vents are open and not blocked by furniture or curtains.


Abnormal noise: Check if any parts of the air conditioner are loose or damaged. Also, check if there is debris or dirt stuck in the fan or compressor.


Water leaking: Check if the condensate drain line is clogged or if the air filter is dirty. Also, check if the air conditioner is levelled correctly.


These are just a few of the basic troubleshooting tips that ChatGPT can provide for common air-conditioning issues. However, if the problem persists or if you are unsure about how to fix it, it is always best to wait for our aircon experts to assist you on Monday.


To give you an idea of how ChatGPT will respond to you, here are some examples:



Question Prompt: My aircon not cold, how?

ChatGPT response:

If your air conditioning unit is not blowing cold air, there are several possible reasons for this issue. Here are some steps you can take to troubleshoot the problem:

1.      Check the thermostat: Make sure the thermostat is set to “cool” and the temperature is set lower than the current room temperature.

2.      Check the air filter: A dirty or clogged air filter can restrict airflow and cause the air conditioner to work less efficiently. Replace the air filter if it is dirty.

3.      Check the outdoor unit: Make sure the outdoor unit is not blocked by debris, such as leaves or branches, and that it is not obstructed by anything.

4.      Check the refrigerant level: If the refrigerant level is low, it can cause the air conditioner to blow warm air. This issue requires a professional technician to check and add refrigerant if needed.

5.      Check the air ducts: If the air ducts are damaged or poorly insulated, the cold air may be escaping before it reaches the room. Have a professional technician inspect the ductwork.

If none of these steps resolve the issue, you may need to call a professional air conditioning technician to diagnose and repair the problem.




Question Prompt: Mine is Daikin Aircon, how to check air filter?

ChatGPT response:

To check the air filter on your Daikin air conditioner, follow these steps:

1.      Locate the air filter: The air filter is typically located behind the front panel of the indoor unit. You may need to consult your air conditioner’s user manual for specific instructions on how to access the filter.

2.      Remove the front panel: Depending on the model of your Daikin air conditioner, you may need to press a button or release a latch to remove the front panel.

3.      Remove the air filter: Once the front panel is removed, you should be able to see the air filter. Carefully remove the filter from its housing.

4.      Inspect the air filter: Check the air filter for dirt, dust, and debris. If the filter is dirty or clogged, it can restrict airflow and reduce the efficiency of your air conditioner.

5.      Clean or replace the air filter: If the air filter is dirty, you can clean it with a soft brush or vacuum cleaner. Alternatively, you can replace the filter with a new one.

6.      Reinstall the air filter: Once the air filter is clean or replaced, carefully reinstall it into its housing. Make sure it is securely in place.

7.      Reinstall the front panel: Reattach the front panel to the indoor unit, making sure it is properly secured.

Regularly checking and cleaning or replacing your air filter is important for maintaining the efficiency and longevity of your air conditioning system. It’s recommended to check the air filter every 2-3 months and clean or replace it as needed.


Should I use ChatGPT for aircon troubleshooting? 

In short, ChatGPT is an excellent resource for those who experience air-conditioning problems on weekends when no aircon expert is available to assist them. By using ChatGPT to get basic troubleshooting tips, you can fix the issue temporarily or at least identify what could be the potential issue until our experts can help you on Monday. You can also save time by sending us a screenshot, or copying your chat with ChatGPT, and send it over to us on Whatsapp +65 9383 6574 and we will be able to read through your transcript
or issue and get you assistance as soon as possible. With over 20+ years of experience and completing over 15,000+ jobs, our expert aircon technicians at Infinity Air are sure to be able to help!