Urgent Troubleshooting

Throwback to Chinese New Year earlier this year where an urgent case activated our team. Despite being an important holiday to many of the team members, our team managed to rushed down to Tuas within a few hours. We had to troubleshoot their aircon issues immediately because it couldn’t wait a day longer due to it affecting their operations in commercial production.

What we discovered was a failure of the compressor unit. Knowing our client’s operations are at stake, we improvised quick on our feet and configured the condenser to run at a lower efficiency to temporarily minimize disruptions. This bought sufficient time to proceed with our recommendation to replace the compressor a couple days later.

We have been really thankful to have such a committed team and are proud to say that we truly are giving our best to each and everyone who approaches us for help.